Please read the appropriate RMA guidance documents before submitting a RMA form and returning equipment.
Where ICT International guidance or RMA documentation differs from any international or national regulatory requirements, it is the responsibility of the customer to prepare and pack the merchandise in compliance with all relevant and current shipping laws. ICT International will not be held liable for any sanctions or charges laid against you for not complying with such legislation or regulations.
When you have received the emailed copy of this RMA, please proceed to print it, and then ship the documentation with the merchandise. Please address your package to the following address with documentation: